Entirely Tech


Everton Football Club chooses SureCloud GDPR Suite to meet its GDPR obligations

Working with NCC, Everton FC deploys SureCloud GDPR Suite to help accelerate its compliance strategy

Everton Football Club chooses SureCloud GDPR Suite to meet its GDPR obligations

Premier League football club Everton FC has deployed SureCloud’s GDPR suite to manage and monitor its data and GDPR compliance, enabling the club to work towards GDPR compliance, optimize internal processes and position it strategically for the future. The solution replaced Everton FC’s manual data mapping and processing methods.

Everton FC’s databases are extensive, containing details on over 32,000 season ticket holders and over 600,000 registered fans, with details on around 360 employees, players, agents, suppliers, and individuals associated with the club’s Community charity and partner school. Much of this information is sensitive. This data and all of the processes associated with it were being manually managed and tracked in a series of Excel spreadsheets. With multiple requests and queries to respond to every day, the club’s Data Protection Officer was struggling to record and manage smaller adhoc queries, incidents, and tasks.

With GDPR due to place much tighter restrictions on how the club processed, managed and shared its data – as well as on the reporting of any incidents that did occur – the club needed a more comprehensive and reliable tool in place before 25th May 2018.

The club approached its long-standing IT support provider NCC to find a solution. NCC recommended the SureCloud GDPR Suite, delivered on the SureCloud platform. After SureCloud had successfully demonstrated the ability to provide full visibility for management and automation of GDPR processes across the organization, Everton FC selected its cloud-based suite of solutions.

Two dashboards were created according to Everton FC’s specific needs: one to show all data mapping and transfers, including where data is being held and who it is being shared with; and one showing incidents and requests, including a subject request register and incident tracker path. This gives an immediate overview of which requests are still outstanding, such as a request for an individual’s personal information to be erased from the database.


The five applications Everton FC chose to deploy from the SureCloud GDPR Suite were:

  • GDPR Program Tracker - to enable the club to map all its disparate data and workflows using intelligent risk-based questions
  • GDPR Management – to provide all mandatory GDPR business-as-usual processes
  • Information Asset Management - to record and maintain the club’s entire data inventory
  • Compliance Management for GDPR - to help Everton FC speed up their process of attaining compliance and on-going real-time risk remediation
  • Incident Management for GDPR – to meet the GDPR requirement to log, track and notify the ICO of any data breaches, should an incident arise


"With NCCs support, SureClouds solution has brought a comprehensive clarity to our data processing that was impossible to achieve with manual spreadsheets."
Ian Garratt, Data Protection Officer at Everton FC

Ian Garratt, Data Protection Officer at Everton FC said:  “The penalties for not achieving GDPR compliance are severe – up to 4% of our revenues, or €20 million. It was imperative that we got a solution in place that could not only help us achieve GDPR compliance, but would also make it quick and easy for us to demonstrate that compliance at any point, on request. SureCloud’s GDPR Suite fit the bill.

“We are now tracking and recording every single data request in a centralized way. With NCC’s support, SureCloud’s solution has brought a comprehensive clarity to our data processing that was impossible to achieve with manual spreadsheets. The system is so intuitive; it has helped us streamline multiple processes and undertake impact assessments that we couldn’t handle before.”


Now, all of Everton FC’s disparate data are mapped, risk-assessed and tracked in a single centralized system. All changes and requests are automatically tracked so that activity records and data audits can be produced at the click of a button. Should an incident like a suspected data breach occur, it is identified and reported immediately and automatically. The club’s data protection team can select which asset has been affected and immediately determine the severity of the incident and whether it needs to be reported to the ICO. Should it need to be escalated, the report is available instantly.


Ian Garratt added: “The SureCloud GDPR Suite isn’t just a compliance tool; it’s a comprehensive management tool. We now have a continuous, real-time status of where we are and what we need to be doing in terms of data processing, documentation and risk management. It would have simply been impossible to achieve this manually. SureCloud has not only helped us to work towards GDPR compliance they have optimized our internal processes and positioned us strategically for the future.”


In addition to deploying five applications within the GDPR suite, SureCloud is currently adapting its Incident Assessment tool to meet Everton FC’s specific requirements.

DISCLAIMER: The statements, opinions, views and advice expressed in this article are those of the author/organisation and not of ENTIRELY. This article should represent information correct at the time of publication however whilst every care has been taken to present up-to-date and accurate information, we cannot guarantee that inaccuracies will not occur. ENTIRELY will not be held responsible for any claim, loss, damage or inconvenience caused as a result of any information within this article or any information accessed through this site. The content of any organisations websites which you link to from ENTIRELY are entirely out of the control of ENTIRELY, and you proceed at your own risk. These links are provided purely for your convenience and do not imply any endorsement of or association with any products, services, content, information or materials offered by or accessible to you at the organisations site.

Ian Ambrose

Director of Amber Claims Management

With over 15 years of experience in business and management, Liverpool born Ian Ambrose has enjoyed a successful career as Managing Director for a multitude of businesses based in the Merseyside area. In 2008, Ian set up Amber Claims Management, a company which handles the administrative process surrounding accident claims for clients.

Datamere Software Solutions

Datamere Software Solutions is an award-winning development company that offers a complete downstream package for gas suppliers. Established in 1998, Datamere created its market leading Gas Management System which offers a modular approach for portfolios of varying sizes.The company has also created bespoke software solutions for hospitality, healthcare and HR industries and is currently working on the development of GMS V4 and GENUS.


Founded in 1981, JMC IT is an award-winning IT support partner based in Agecroft, Salford.

The Config Team

The Config Team -SAP Logistics and Warehouse Management Specialists - was founded in 1994. With its head consultant office based in Skelmersdale, the successful solutions it has delivered to globally respected names give it a reputation as a leading authority in SAP Logistics implementation.

Kieron James


Kieron started his career as a Teacher before moving into the emerging market of web domain names sales in 1999. In 2005, he branched out into telecoms, founding Zimo,which won the industry's Service Provider of the Year Award in 2008. He went on to cofound Nexbridge, wich provides industry-leading telecoms services to communications providers and recently branched out into IP telephony services with the popular WHYPAY conferencing service which offers free conference calls to UK businesses.