Entirely Tech

LANCASHIRE TECHNOLOGY NEWS


Emails from foreign billionaires and slow internet tops SME headaches list




Emails from foreign billionaires and slow internet tops SME headaches list

Over half of SME owners count internet issues as one of their biggest bugbears heading into 2019. Phishing emails from overseas ‘billionaires’ meanwhile, still tops the list of the strangest mailbox scams from the past 12 months.

In a recent survey, 52% of company bosses complained that problems with their internet were responsible for some of their firm’s biggest technology-related headaches. While an additional 41% of respondents said that six months on, GDPR compliance was still causing confusion within the workplace.

The research, commissioned by North West managed IT support provider Q2Q also found that phishing emails – including those masquerading as financial information requests from the CEO, and communications purporting to be from a foreign billionaire looking to pass on significant sums of money – made up 38% of the most common scam communications.

Unsurprisingly then, cyber-security was responsible for 36% of management stress, with 22% of respondents citing emerging online risks as one of their biggest IT challenges heading into the New Year.

"As an accredited virtual data protection officer, its also rather worrying that six months on 40 of SMEs are still unsure about the rules and regulations surrounding GDPR. "
Andrew Stellakis, managing director at QQ said



The research also found, that around 64% of SMEs choose to outsource their IT support, while – shockingly – 10% of company owners didn’t have any sort of technical provision.

Andrew Stellakis, managing director at Q2Q said; “Hearing that internet issues are still responsible for over half of SME’s IT-related headaches is simply inexcusable in this day-and-age. There are plenty of things which can cause a slow connection, but understanding the root cause is key to getting the most out of our systems, employees and the working day.

“As an accredited virtual data protection officer, it’s also rather worrying that – six months on – 40% of SME’s are still unsure about the rules and regulations surrounding GDPR. Over the past 18 months, I’ve spent a lot of time working closely with SMEs to ensure they are fully compliant – and it isn’t as daunting as it may seem.

“The appointment of a dedicated IT provider or GDPR officer – either in-house or externally –  is often left until something goes wrong. But, as the news has been filled with reports of cyber-attacks and GDPR fines over the past few months, it should be all SME owners’ New Year’s resolution to ensure their company – and reputation – remains intact in 2019.”

Lancaster-based Q2Q IT is currently offering a free IT audit for SMEs, to ensure they don’t have to carry their IT woes into 2019.




DISCLAIMER: The statements, opinions, views and advice expressed in this article are those of the author/organisation and not of ENTIRELY. This article should represent information correct at the time of publication however whilst every care has been taken to present up-to-date and accurate information, we cannot guarantee that inaccuracies will not occur. ENTIRELY will not be held responsible for any claim, loss, damage or inconvenience caused as a result of any information within this article or any information accessed through this site. The content of any organisations websites which you link to from ENTIRELY are entirely out of the control of ENTIRELY, and you proceed at your own risk. These links are provided purely for your convenience and do not imply any endorsement of or association with any products, services, content, information or materials offered by or accessible to you at the organisations site.







The Config Team


The Config Team -SAP Logistics and Warehouse Management Specialists - was founded in 1994. With its head consultant office based in Skelmersdale, the successful solutions it has delivered to globally respected names give it a reputation as a leading authority in SAP Logistics implementation.






TNP (The Networking People) Ltd


The Networking People (TNP) Ltd is an ISP (internet service provider) based in Lancaster, Lancashire. Established in 2012, TNP supplies high-capacity broadband connections and consultancy services that allow large organisations to design, build and operate their own networks independently of the established telecoms companies.






Datamere Software Solutions


Datamere Software Solutions is an award-winning development company that offers a complete downstream package for gas suppliers. Established in 1998, Datamere created its market leading Gas Management System which offers a modular approach for portfolios of varying sizes.The company has also created bespoke software solutions for hospitality, healthcare and HR industries and is currently working on the development of GMS V4 and GENUS.






JMC IT


Founded in 1981, JMC IT is an award-winning IT support partner based in Agecroft, Salford.






Kieron James

Entrepreneur


Kieron started his career as a Teacher before moving into the emerging market of web domain names sales in 1999. In 2005, he branched out into telecoms, founding Zimo,which won the industry's Service Provider of the Year Award in 2008. He went on to cofound Nexbridge, wich provides industry-leading telecoms services to communications providers and recently branched out into IP telephony services with the popular WHYPAY conferencing service which offers free conference calls to UK businesses.






RECOMMENDED FOR YOU ON ENTIRELY NORTH WEST